Assistant Accommodation Officer

Assistant Accommodation Officer needed in Maidstone, £111 per day PAYE - Reference: OR118995

• To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports, etc. forwarding/returning mail.
• To accurately record information on the Housing Management (CRM), Huume and other systems
• To support the asset and finance officers in obtaining and providing information, data and reports
• To manage the Accommodation Inbox and calendar.
• To prepare sign up paperwork promptly and accurately and record these on the system once complete
• Support residents and officers to raise any repair issues.
• To support officers to achieve a good level of rent and service charge recovery.
• To track and reconcile the void properties and produce daily updates to other service users
• Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.
• Manage electronic filing systems.
• Support the Accommodation Lead to organize training sessions, team meeting agendas etc.
• As a customer focused role, be able to communicate with our customers at the agreed level