LiveSmart Manager
Essential Employment
Dorking
LiveSmart Manager needed in Dorking Paying £19 per hr ref 000B 47DD / 1
Full time hours on a temporary basis
- Key ResponsibilitiesResident and Customer Service Management
- Act as the first point of contact for residents, visitors, contractors, and service providers.
- Build positive relationships with residents and provide excellent customer service.
- Support residents with housing-related queries and signpost them to appropriate services when required.
- Monitor rent accounts and provide guidance regarding rent payments and arrears.
- Assist residents in understanding and using communal facilities and equipment.
- Address and facilitate the resolution of complaints relating to communal areas, facilities, and services.
Building and Facilities Management
- Hold responsibility as a key holder for the property and ensure the security of communal areas and facilities.
- Conduct regular property inspections to identify maintenance, security, and health and safety issues.
- Raise repairs and coordinate contractor access to buildings and communal areas.
- Monitor laundry facilities and shared amenity spaces to ensure they remain operational and well-maintained.