O&M Administrator

Reporting

• Collate engineer inspection data, test sheets and photos, and check it is complete before the report is drafted.
• Produce client maintenance reports using ZLC templates, chasing engineers for missing results or evidence.
• Prepare monthly or quarterly performance summaries from monitoring platforms, flagging underperforming systems to the O&M Manager.
• Faults, rectification and reactive work
• Log client-reported and monitoring-alert faults, raise jobs and track them to resolution against contract response times.
• Maintain rectification schedules, request quotes, raise client approvals and follow up until works are complete.
• Manage warranty claims with manufacturers and distributors (inverters, modules, batteries).

Contract and commercial administration

• Keep O&M contract records up to date — scope, visit frequency, service levels and renewal dates.
• Raise purchase orders and provide information for invoicing of planned and reactive work.
• Support the preparation of O&M proposals and tender returns with site data, references and pricing inputs.

Compliance and records

• Maintain asset registers for each site: system size, equipment, serial numbers, as-built drawings and O&M manuals.
• Track test due dates and certification (e.g. periodic inspection, IEC 62446-1 testing), and keep evidence filed and retrievable.
• Ensure RAMS, permits and site safety documentation are issued and in date before each visit.
• Support the management team with audits, annual assessments and renewals across our accreditations: MCS (via NICEIC), ISO 9001, ISO 14001, RECC, Constructionline Gold, Cyber Essentials and B Corp.

Client communication

• Act as the day-to-day contact for O&M clients by phone and email, responding promptly and professionally.
• Keep clients informed of upcoming visits, findings and actions needed from them.

Required experience and skills:

Essential

• At least 2 years in an administration, coordination or scheduling role, ideally in a technical, construction, facilities or field-service business.
• Strong Microsoft 365 skills, especially Word, Excel and Outlook.
• Excellent written English and attention to detail — you will be producing documents that go straight to clients.
• Highly organised, able to juggle many sites, deadlines and engineers at once.
• Confident, professional communicator by phone and email.

Desirable

• Experience in renewable energy, electrical contracting or building services O&M.
• Familiarity with solar PV monitoring portals.
• Experience with interpreting engineers’ inspection reports.
• Understanding of health and safety documentation (RAMS, permits to work, CDM).
• Experience working with public-sector clients such as the NHS or universities.
• Full UK driving licence.

Please apply or contact Ben Peel at Build Recruitment - South West on 07788236704 for further details.

We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.

From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.