Ocean Export Operator

• Managing FCL ocean export shipments from booking through to completion.

• Processing customer bookings and ensuring all shipment details are accurate.

• Liaising with customers, overseas agents, shipping lines, carriers and suppliers.

• Preparing and checking export documentation, including master and house Bills of Lading.

• Monitoring shipment progress and proactively managing delays or operational issues.

• Ensuring customs requirements and export references are completed within the required timescales.

• Obtaining competitive rates, negotiating with suppliers and managing shipment costs.

• Preparing quotations for overseas agents and supporting new and existing business opportunities.

• Maintaining accurate shipment records, operational data and system information.

• Ensuring estimates, invoicing details and additional charges are processed correctly.

• Identifying opportunities to improve service, strengthen customer relationships and maximise shipment profitability.

About You

We’re looking for someone who understands ocean export operations and can confidently manage shipments while delivering a high level of customer service.

Ideally, you’ll have:

• At least two years’ experience within freight forwarding or logistics.

• Previous experience managing FCL ocean export shipments.

• A good understanding of export documentation, shipping procedures and ocean freight operations.

• Knowledge of customs requirements and export compliance.

• Strong communication skills and the confidence to liaise with customers, shipping lines and overseas agents.

• A proactive approach to problem-solving, with the ability to take ownership and use your initiative.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy