Operations Executive

Role Purpose

The Operations Executive plays a critical role within the Healthcare Operations Team, supporting the efficient and timely fulfillment of all customer orders through ownership of all operational processes from the initial purchase of stock all the way through to the final delivery to the customer site.

The role is responsible for operational administration, logistics, procurement, supply chain management and fulfillment management for all goods sold ensuring clear communication, accurate documentation and timely exception management.

Key Responsibilities

• Provide operational administration support in all procurement, logistics and supply chain management activities to ensure the most efficient and effective operational delivery across all modalities.
• Maintain accurate operational documentation and reports related to all relevant aspects of fulfillment activities.
• Co-ordinate the delivery of projects and customer-facing fulfilment activity including clear and timely communication of plans across all the relevant teams.
• Manage relationships with Account Managers to support all operational activities within their business area or region including relevant monthly reporting.
• Monitor stock availability and work with suppliers to manage appropriate stock supply, supplier performance and RMA processes.