Revenues Manager

Revenues Manager needed in Benfleet Paying £500 per day ref 24132

Full time hours on a temporary basis

• Key ResponsibilitiesService Management

• Lead, manage and develop the Revenues Service, ensuring the delivery of high-quality customer service and operational excellence.
• Manage, motivate and support team members through recruitment, induction, supervision, appraisal, training and ongoing professional development.
• Monitor team performance, implement workforce planning initiatives and support succession planning activities.
• Establish, review and monitor service standards, objectives and key performance indicators.

Revenues Administration & Recovery

• Oversee the administration, billing, collection, recovery and enforcement of Council Tax and Business Rates.
• Manage the recovery of Sundry Debts and Housing Benefit Overpayments in line with legislation, policy and best practice.
• Ensure the successful delivery of annual billing exercises, year-end processes and statutory reporting obligations.
• Authorise and monitor recovery processes including liability orders, insolvency proceedings, bankruptcies, Individual Voluntary Arrangements (IVAs) and enforcement activity.