Scheduler

Scheduler / Planner

Location: Shaftesbury, Dorset

Salary: Dependent on experience

Contract: Temporary / Permanent – TBC

The Role

Build Recruitment is working with a client delivering social housing repairs and maintenance to recruit an organised and proactive Scheduler to join their team in Shaftesbury. You will be responsible for scheduling appointments for tradespeople, coordinating repairs and maintenance works, and ensuring jobs are completed efficiently while providing a good service to tenants. Key Responsibilities

• Schedule and coordinate appointments for tradespeople carrying out repairs and maintenance.
• Liaise with tenants to arrange convenient appointment times and provide updates.
• Monitor job progress and ensure works are completed within agreed timescales.
• Communicate with operatives, supervisors and contract managers to manage daily workloads.
• Update internal systems and maintain accurate records of jobs and appointments.
• Handle incoming calls, emails and enquiries professionally.
• Identify and resolve scheduling issues, cancellations and missed appointments.
• Work closely with the wider team to ensure the smooth running of the contract.