Customer Service Coordinator
Orion Electrotech
Marlow
Customer Service Coordinator
Marlow, Buckinghamshire (Hybrid after probation)
Private Medical Dental Insurance Flexible Hours 8% Matched Pension
Our client, a well-established engineering and technology business serving international markets, is seeking a proactive Customer Service Coordinator to join their commercial operations team in Marlow.
This is a pivotal role acting as the primary point of contact between customers, sales, operations, engineering, and other internal stakeholders. You'll play a key part in ensuring orders are processed efficiently, customers receive exceptional service, and business objectives relating to operational performance and revenue delivery are achieved.
If you enjoy building relationships, solving problems, and working in a fast-paced environment where no two days are the same, this could be an excellent opportunity.
Customer Service Coordinator
What You'll Be Doing
Customer Service & Account Support
- Act as the main point of contact for customers and designated sales territories.
- Handle customer enquiries via phone and email, ensuring a professional and responsive service.
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