Dynamics 365 Business Central Support Consultant - Fully Remote - Up to £45,000
Pearson Carter
Remote (UK)
Dynamics 365 Business Central Support Consultant - Fully Remote - Up to £45,000
A growing Microsoft Partner is looking for a Dynamics 365 Business Central Support Consultant to join their team. This is a fully remote role offering the opportunity to support and enhance Business Central environments, working closely with end users, consultants, and developers to resolve issues, deliver system improvements, and provide ongoing ERP support.
Key Responsibilities:
- Provide 1st, 2nd and 3rd line support for Dynamics 365 Business Central users
- Investigate, troubleshoot and resolve Business Central support tickets
- Configure and maintain Business Central environments, users, and permissions
- Support core Business Central modules including Finance, Sales, Purchasing, and Inventory
- Assist with upgrades, testing, and deployment of new functionality
- Work closely with consultants and developers to resolve more complex issues
- Deliver user training and provide guidance on Business Central best practices
- Create and maintain support documentation and knowledge base articles
- Liaise with customers to understand issues and provide timely resolutions
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