Freight Forwarding Operations Manager – Birmingham | A New Job
Freight Forwarding Operations Manager
White Recruitment Ltd
Birmingham, West Midlands
Freight Forwarding Operations Manager
Birmingham | Circa £60,000 basic + uncapped bonus
Company car | Private healthcare | Contributory pension
Monday to Friday, 8:00am to 5:30pm
Ready to take ownership of a multimodal freight operation and help shape its next stage of growth?
This is an opportunity to join an established international freight forwarding business, leading its air, road and ocean operations from a modern Birmingham office. With the backing of a successful logistics group committed to developing its businesses, you’ll have the scope to improve performance, develop your team and strengthen customer relationships.
Reporting directly to the Director, you’ll combine operational leadership with commercial responsibility. Your decisions will influence service quality, profitability and account growth, making this an attractive move for a hands-on manager who enjoys making a visible difference.
What’s on offer
Basic salary circa £60,000
Uncapped bonus, with indicative bonus earnings of £10,000
Are you an experienced freight forwarding professional with a strong understanding of pricing, a commercial mindset and the confidence to build relationships with customers and…
Opportunity to lead and develop a multimodal operation within an established logistics group
The role
You’ll manage the day-to-day operations department across air, road and ocean freight, ensuring customers receive a reliable service while maintaining strong commercial performance.
Your responsibilities will include:
Leading daily operations and providing hands-on support when required
Managing, motivating, mentoring and appraising the operations team
Taking responsibility for departmental profit and loss
Preparing and reviewing RFQs, quotations and tender submissions
Developing key customer accounts and identifying opportunities for growth
Negotiating with suppliers to secure competitive rates and service
Attending customer and supplier meetings
Resolving operational issues and maintaining service standards
Identifying improvements to processes, productivity and profitability
About you
Multimodal freight forwarding experience, ideally with an export bias
Previous management experience within freight forwarding
Strong hands-on operational knowledge
Experience managing profit and loss
Confidence handling RFQs and tender submissions
Proven customer relationship and key account management skills
Strong supplier negotiation skills
The ability to develop a team and lead by example
A calm, commercially minded approach and clear communication skills
If you’re looking for a management role with operational ownership, commercial influence and the opportunity to help grow a successful freight business, apply with your CV today.
ent
WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.
WR Logistics is acting as an Employment Agency in relation to this vacancy
Full-time
Permanent
On-site
We are looking for an experienced Ocean Import Coordinator to join an established UK-based freight forwarding business. The successful candidate will be responsible for…
Pearson Carter are working alongside a leading Microsoft D365 Business Central Solutions Partner who are looking for a Lead D365 BC Manufacturing Consultant. They offer a salary up…
Pearson Carter are working alongside a leading Microsoft D365 BC Solutions Partner who are looking for their new Senior D365 BC Manufacturing Consultant. They offer a salary up to…