Ocean Import Operator

• Monitor vessel schedules, arrivals, transhipments and potential delays, keeping customers updated throughout the process.

• Arrange UK haulage and final delivery requirements.

• Prepare and process import documentation, including Bills of Lading, arrival notices and delivery instructions.

• Coordinate with customs teams to ensure shipments are cleared correctly and on time.

• Ensure all relevant import documentation and information is received from overseas agents and customers.

• Handle queries relating to shipments, including delays, documentation issues, demurrage and detention.

• Update internal systems with accurate shipment information and maintain clear operational records.

• Liaise with overseas offices and agents to ensure smooth communication throughout the shipment lifecycle.

• Assist with resolving operational issues and proactively identify potential problems before they impact the customer.

Ocean Import Coordinator Requirements

• Previous experience within ocean freight forwarding, specifically import operations.

• Good understanding of the UK ocean import process, from vessel arrival through to final delivery.

• Experience handling FCL and/or LCL shipments.

• Knowledge of UK import customs procedures and documentation.

• Experience dealing with shipping lines, hauliers, overseas agents and customers.

• Strong organisational and time-management skills.

• Excellent attention to detail and the ability to manage multiple shipments simultaneously.

• Experience arranging UK haulage and delivery appointments.

• Experience dealing with demurrage and detention.

• Previous experience working with international freight forwarding networks and overseas agents.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy