Repairs Scheduler

Scheduler – Repairs & MaintenanceLocation: Shepperton

Salary: £28,000–£30,000 per annum

Hours: Full-time

We are currently recruiting for an experienced Scheduler to join a busy repairs and maintenance team based in Shepperton.

This is a great opportunity for someone with strong organisational and communication skills, ideally with experience within social housing or property maintenance, to play a key role in coordinating daily works and ensuring repairs are completed efficiently and within agreed timescales.

Key Responsibilities

Schedule repairs, maintenance and installation appointments using workforce management systems.

Allocate work to directly employed operatives and subcontractors, taking into consideration skillsets, geographical locations, priorities and SLA requirements.

Manage and optimise daily diaries to maximise productivity and minimise travel time.

Ensure emergency, urgent and routine repairs are scheduled in line with client contractual timescales.

Rebook and reallocate appointments where access issues, delays or unforeseen circumstances arise.

Handle incoming telephone calls from customers, clients and contractors, providing updates and resolving scheduling queries.

Maintain accurate scheduling records and ensure all appointments and work orders are kept up to date.