Subject Matter Expert

Business Change and Transformation

• Support organisational change and transformation programmes.
• Participate in workshops, meetings, and working groups to gather requirements and develop solutions.
• Assist in mapping and documenting business processes and operational procedures.
• Contribute to business cases, impact assessments, and change documentation.
• Support testing activities, including User Acceptance Testing (UAT) and process validation.
• Identify risks, issues, and dependencies associated with proposed changes.

Stakeholder Engagement

• Build effective working relationships with operational teams and key stakeholders.
• Act as a liaison between frontline policing functions and project delivery teams.
• Facilitate workshops, meetings, and discussions to gather operational feedback.
• Communicate complex information clearly to a range of audiences.
• Support engagement and consultation activities throughout project lifecycles.

Operational Support

• Provide insight into policing operations, legislation, policy, and regulatory requirements.
• Support the development and review of policies, procedures, guidance, and training materials.
• Ensure business processes remain compliant with relevant legislation and organisational standards.
• Assist with the resolution of operational issues arising from new systems or process changes.
• Support adoption and embedding of new ways of working across operational teams.

Performance and Continuous Improvement

• Monitor and evaluate the effectiveness of implemented changes.
• Analyse data, feedback, and performance information to identify improvement opportunities.
• Produce reports, recommendations, and presentations for management and project boards.
• Promote a culture of continuous improvement and operational excellence.
• Share lessons learned and best practice across stakeholders.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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